AlkaViva Warranty

AlkaViva (through IonWays) offers a limited LIFE TIME warranty on all our Emco Tech (Jupiter Science) ionizer models. This policy applies to Emco Tech ionizers purchased after September 2009.

IonWays decided on this world-first offer in support of our claim that Emco Tech models are exceptionally reliable and made to last for many, many years.

The IonWays warranty provides five (5) years parts and labor, from purchase date, with FREE shipping from anywhere in the USA.

(Please note that if sending an ionizer in for repair from outside the USA, the customer needs to pay for all shipping costs).


Then after 5 years from purchase customer pays for shipping and labor while IonWays pays for all replacement parts.

After 5 years from purchase there is also a guaranteed maximum of $199 on the most expensive warranty repair.
This warranty does not cover repairs caused by customer neglect or by failure to stop the build-up of calcium in hard water areas.

IonWays has repair depots on the east and west coast and in Canada and has by far the largest, water ionizer, dealer network in the USA.

Emco Tech ionizers are manufactured by the largest ionizer company in the world and AlkaViva is their largest supplier (through IonWays).

For AlkaViva`s Satisfaction Policy Click Here

To see how AlkaViva (previously IonLife) stands behind the products they sell - click on the Better Business Bureau logo to the right and read the BBB report.